Aligning your vision, values, strategy and customer delivery

Alignment is that optimal state in which strategy, people, customers and key processes work in concert to achieve organisational objectives.”

More than 40 years of Harvard Business School research has shown that aligned and integrated companies out perform their nearest competitors by every major financial measure. People in aligned organisations have a clear line of sight to customer requirements, organisational goals and behavioural expectations. The hallmark of aligned organisations is that they consistently deliver measurable improvements in customer loyalty, customer satisfaction, employee retention, and return to shareholders all at the same time.

Leaders’ ability to monitor alignment within their team and organisation depends on their access to the right tools. Software that provides easy-to use, quick-read analysis of performance in motivating employees toward organisational goals. Ultimately, it can make all the difference in the success of the organisation as a whole.

WorkSmart is a certified provider of the Surveytelligence tool powered by InfoTool.

This survey tool is right for you if you want to answer any of these questions:

  • How can we ensure we are aligned and moving in the same direction as an organisation?
  • How can we create a sense of urgency in the organisation to realise our strategic aspirations?
  • How can we effectively align the resources of the organisation to realise the vision and strategies?
  • How can we ensure the management team is collaborating to the extent required for us to be successful?
  • How can we manage our relationships with customers and suppliers in a way that will allow us to realise our strategies?
  • Do the members of the organisation have the confidence that our strategies are the right ones for us to achieve our targets?
  • What are the internal obstacles/barriers that stand in the way of people committing to our vision and strategies?
  • How can we ensure that the members of the management team and the broader organisation are committed to the execution of our strategies